How Do I Update My Credit Card for my Geru account?

Modified on Fri, 11 Oct at 1:19 PM

You can update your payment card information in the Customer Center. This article will go over:

 


Delete Existing Card

  1. Under the payment method section, go to the existing card you would like to delete. Click on the garbage can icon. 
    • Screenshot_2023-03-28_at_4.59.16_PM.png
  2. A notification will pop up. If you remove this card, all associated data will be lost and cannot be recovered. If you agree, click proceed.
    • Screenshot_2023-03-21_at_11.42.31_AM.png

Add New Payment Method

  1. Under the payment method section, click on add new payment method 
  2. Fill in the appropriate information, and click create payment method.
    • Screenshot_2023-03-29_at_9.52.01_AM.png

We are currently transitioning to a new backend system. If you made your purchase recently, please try logging into the customer center to update your contact information. However, if you are unable to log in, please contact our support team using the button at the bottom right corner of the screen. 

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